BLK Butterfly Candles

BLK Butterfly Candles Policy

Processing Time: Orders are processed within 2-3 business days. Once your order is processed, you will receive a shipping confirmation email with tracking details.
Shipping Options: We offer standard and expedited shipping. Shipping costs are calculated at checkout based on your location and order weight.
Delivery Times: Standard shipping typically takes 5-7 business days. Expedited shipping times vary by location and shipping provider.
International Shipping: Currently, we only ship within the United States. We plan to expand internationally in the future.

Return Eligibility: If you are not completely satisfied with your purchase, you may return it within 30 days of receiving the order. The item must be in its original, unused condition with all packaging intact.
Return Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for the return. Once your return is approved, you will receive instructions on how to send the item back to us.
Refunds: Refunds will be processed within 5-7 business days of receiving the returned item. The refund will be issued to the original method of payment.
Exchanges: We offer exchanges for items that arrive damaged or defective. Please contact our customer service team within 7 days of receipt for assistance.

Payment Methods: We accept major credit cards, debit cards, and online payment platforms. All payments are securely processed.
Billing Information: Please ensure your billing information is accurate and matches your payment method to avoid delays in processing your order.

Data Protection: We respect your privacy and are committed to protecting your personal information. Your data will only be used for processing orders and improving your shopping experience.
Third-Party Sharing: We do not share your personal information with third parties except as necessary to process your order or comply with legal requirements.

Burning Instructions: Always trim the wick to ¼ inch before lighting. Burn candles on a stable, heat-resistant surface, and keep away from flammable objects and drafts.
Safety Precautions: Never leave a burning candle unattended. Keep out of reach of children and pets.

For any questions or concerns, please reach out to our customer service team at blkbutterfly2020@yahoo.com

BLK Butterfly Candles Policy